Meet the Training Team

Meet the Training Team

The Agentbox Training Team is a dedicated group of individuals whose collective experience is over 50 years of training teams, individuals and companies and over 25 years in the real estate and sales industry. 

Review our profiles below to learn more about us. 




Alison McCrae | Head of Training
 
Alison has been in training for over 15 years now, specialising across the retail/hospitality and real estate industry. Her experience has seen her work with businesses of all shapes and sizes helping them develop employee skills, drive process improvement and conduct software migrations. 

She likes a good laugh, a good trivia fact and a good cup of coffee. When not at work can be found wandering around Sydneys Northern Beaches with her one-eyed doggy companion Ginger. 



Richard Holmes | Training Consultant - VIC
Stage Name: Ricardo

Former Heavyweight Champion of the World, part time crime fighter, street magician – and occasional Agentbox trainer.
Ricardo has over 30 years experience in Learning & Development, specializing in Sales Training & Coaching. He is passionate in assisting clients gain main maximum value from Agentbox, to nurture more relationships, win more listings and ultimately sell more properties.
He supports Essendon – because he is wise. 
Not a fan of squirrels.

 



John Moussa | Training Consultant – NSW

John has over 12 years experience in the Real Estate industry, Having worked as a Sales Agent, Agent trainer and is also an Auctioneer on the weekends.  John has a passion for real estate and loves to share his industry knowledge with his clients to help them get the most out of Agent Box.
 

In his free time John enjoys spending time with family and friends, playing Oz -Tag, Rugby League and going to the gym. He's a diehard Parramatta Eels fan.

 

Alexander Nicol | Training Manager - NSW
Sydney icon, community leader, and proud Gemini.

Alex brings a wealth of experience and adaptability to the table, making him a valuable asset to both start-ups and established real estate agencies. With a knack for simplifying complex concepts, he ensures that his clients not only understand, but also maximise the full potential of a software solution to support business needs.

With over 19 years in client-facing roles (Mangement, Hospitality, Fashion, Retail),  including 7 years in the real estate sector, and an MBA under his belt, Alex is fully equipped to deliver comprehensive consultation to his clients across Australia and New Zealand.

Expect training that's not only effective, but also delivered with a touch of style!

On the weekends, he is often found involved in events in my local Darlinghurst community, stargazing with his Celestron telescope on the evenings, or buying plants in Surry Hills, probably!



 

 Profile photo for Eduarda Lisboa

Eduarda Lisboa | Junior Training Consultant – NSW

With experience in hospitality, retail, business and administration, Eduarda obtained her Cert IV and Diploma in Property Services in 2019. She has since worked in the Real Estate industry as a property manager acquiring extensive knowledge of the industry and how the systems operate. Her ample attention to detail and extraordinary customer service skills allow her to identify clients' needs, providing her with exceptional tools to exceed clients' expectations. 

Kicking butt in and out of the office, a wild Eduarda can be found in its natural habitat (the gym), training for Muay Thai fights. An adventurer who loves getting to know new people, places, foods and activities, she takes pleasure in spending quality time with her daughter, being outdoors and playing sports weather permitting. She is otherwise found under her blanket with snacks, watching documentaries or playing video games.

 

 

Simon Walker | Junior Training Consultant – NSW

Simon has been in the software sphere for over 10 years exploring areas of consulting, product testing and support services. He has a pragmatic approach towards training along with a listening skill in understanding. Simon’s philosophy being, “understanding is a three edge sword”, has a determination to find solutions.

Self-improvement is within the core of Simon’s beliefs. So on his spare time he dedicates efforts in the gym, studying stoic culture, discovering escape rooms, playing video games and explore aging cultures to name a few.